Customer Testimonials Nissan Hoffman Estates IL

How Are We Doing?

We have built this dealership over the years to provide you with the very best in customer service. We have always sought to improve our processes and our staff to give you better and better customer service every year. Sometimes we do not know how we should improve, and we have found that in those times our customers have proven instrumental. We need to hear your feedback, and we need to know how your most recent visit with us went.

By giving us fair and detailed feedback you can ensure that Woodfield Nissan will be the best dealership that it can be moving forward into the future.

Juamita 22 Jun 2015

Great buying experience at Woodfield Nissan. If you are looking t purchase a new vehicle, I'm sure they will have what you are looking for :-)

5 rate

Kristy McCoy 17 Jun 2015

My representative was very professional, approachable, friendly, understandable, listened and was concerned. He was very knowledgeable regard my vehicle and my service plan. He asked my opinion and was not pushy.

5 rate

dahlia92 16 Jun 2015

I went in to Nissan after having a horrible experience at Schoumburg Kia the day before. They understood my frustrations, that I am 22, with student loan debt up to my ears, and was in desperate need of a reliable car. My credit is not the greatest, so my dad was planning on cosigning for the car to... bring my payments down. The problem is that my dad is a firefighter, and was on duty at the time that my stepmother and I went to the dealership. When it came time to sign the papers, they put us in a car, and drove us to the fire station so my dad could sign the papers. After pressuring the sales person about my budget, he came back with approval for a brand new 2014 Nissan Sentra. He was even more shocked that all I was asking for was working windows, heat, and an AUX jack. That definitely made his job easier when it came to deciding on a trim. After a test drive, we signed the papers and I left in my new car. I guess the only problem I had was with the finance department. It had been a month since my purchase date, and I had not received anything about needing to make a payment. After calling the dealership multiple times, my dad found out that they never even sent in my finance paperwork. And then proceeded to tell me that I had until the 9th (1 week after the phone call) before my payment was considered late, when they didn't even process the paperwork yet. How could they consider my payment late when my paperwork wasn't even processed, and therefore, according to the computers, I didn't owe them anything. The people we dealt from the finance department were a piece of work. But all is now well, and I couldn't be happier with my new car. Definitely going to give Nissan another try when this lease is up. Show more

4 rate

carlos 16 Jun 2015

I went to get service on my 09 maxima, while waiting i was asked if i needed any help. He told me about the offers i could get which i got on my 2015 altima. They did everything they could to make sure we were happy with our purchase. At Woodfield nissan they're very helpful.

4 rate

Jeremy 15 Jun 2015

I went in for an oil change but was told that it would be over an hour. They were able to get my car in and drive me back to work so I didn't miss much time. They even offered to pick me up from work but I had a ride fob a coworker. The coupon I found on their website was great and they went over my... car very thoroughly. I would definitely come back again. Show more

5 rate

Gigi 12 Jun 2015

Woodfield Nissan has an excellent service staff. They explain everything and make sure you understand.

5 rate

Roman Marczewski 11 Jun 2015

Professional and overall very good experience. I would recommend to my friends.

5 rate

Rouge 2013 09 Jun 2015

I like this dealership because they are friendly and have a good customer service.

5 rate

SG 09 Jun 2015

Easy buying experience. Found what I wanted and didn't have to wait long to drive it off the lot. Hassle free!

5 rate

kev r 06 Jun 2015

Dealer was knowledgeable we had to get our own coffee !

5 rate