Customer Testimonials Nissan Hoffman Estates IL

How Are We Doing?

We have built this dealership over the years to provide you with the very best in customer service. We have always sought to improve our processes and our staff to give you better and better customer service every year. Sometimes we do not know how we should improve, and we have found that in those times our customers have proven instrumental. We need to hear your feedback, and we need to know how your most recent visit with us went.

By giving us fair and detailed feedback you can ensure that Woodfield Nissan will be the best dealership that it can be moving forward into the future.

Joel 11 Aug 2015

Great service, fast, easy. Easy to book and available times with short notice. Great...

5 rate

Harold Tauscher 11 Aug 2015

I have 3 Nissan's and always receive the best. Mike is just plain super to us when we come in. thanks to Mike and the whole crew

5 rate

Thankful 10 Aug 2015

My Insurance company and their towing company were a joke--after 5 calls between both still no service!!!! One call JUST ONE CALL to Woodfield Nissan and a short conversation with Jose Rodriguez, he had assistance at my location, my vehicle (jump started) and I was able to drive to Woodfield Nissa...n for repairs. I spent over an hour trying to get assistance from my so called friend in need insurance company and nothing!?! This is the third vehicle I've purchased from Woodfield Nissan and the biggest reason has always been their Service Department---ALWAYS THEIR when I've needed them!!! You deal with the Sales Personnel for a short time frame BUT the Service Department is where it all matters over the long run, it's what you remember over the years. Show more

5 rate

Tina 09 Aug 2015

Thank you to Latch and Larry at the dealership for making our experience memorable. Employees were all very friendly, and went above and beyond to assure we were satisfied with our purchase. Will definitely recommend to family and friends.

5 rate

Height 07 Aug 2015

Made appointment with Mike in service department for the recall check. When I got there Mike was waiting for me. He was with another customer so he had Jose start my paperwork. I did not have to wait at all. I had my Nissan Murano back by 1 Pm. They replaced the recall part, did my first oil change,... and did a VIP car wash. I was very pleased with the service I received and Mike was wonderful. Show more

5 rate

Marie R 07 Aug 2015

Staff were very professional! Every time I come here for service, my expectations were exceeded by the staff.

5 rate

phil312 29 Jul 2015

Pacer was excellent. Very friendly and efficient with the sales process. He explained everything in a timely and concise manner. Unlike other automotive dealerships, I didn't feel like a number and he put me in the perfect truck for me. I would recommend Taylor's to anyone considering a vehicle purc...hase. Show more

4 rate

Liliana 24 Jul 2015

Thanks to Ryan Kelly I got a good deal on my oil change. He was very friendly. It's people like him who would make me want to come back.

5 rate

Hollie 23 Jul 2015

Jose in service is a gem! Thank you for making my experience with your service department so pleasurable!

5 rate

Giuseppe messiah 17 Jul 2015

my service advisor was very helpful she always take care of me every time I go there I would go to her and that's it

5 rate