How Are We Doing?

We have built this dealership over the years to provide you with the very best in customer service. We have always sought to improve our processes and our staff to give you better and better customer service every year. Sometimes we do not know how we should improve, and we have found that in those times our customers have proven instrumental. We need to hear your feedback, and we need to know how your most recent visit with us went.

By giving us fair and detailed feedback you can ensure that Woodfield Nissan will be the best dealership that it can be moving forward into the future.

Customer Lobby
256 Reviews
4.9 out of 5 stars
5 star
237
4 star
19
3 star
0
2 star
0
1 star
0
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sanfai 11 Jun 2021
I bought a Nissan Murano in 2018. Every time I have taken my car in, I have gotten excellent customer service. Honest, reliable, fairly priced and considerate. Jose in the service department was exceptional. They have never tried to sell me on unnecessary services, they simply and clearly explain wh...at is recommended and go out of their way to be helpful and efficient. I would highly recommend their service department. Show more
5 rate
DealerRater
blazeman48 30 Mar 2021
Since I bought my Murano new at Woodfield Nissan in 2014 I have had all of the service done here. Last week I brought it in again for routine maintenance. Greeted immediately and was taken care of in the usual professional manner I always have been. Great dealership and they followed all the Covid p...rotocol to the letter. I would never take my vehicle anyplace else. Thanks for all you do! Show more
5 rate
DealerRater
lewsmailbox 26 Mar 2021
This is a new sale review. We purchased a 2021 Nissan Altima Platinum car from Woodfield Nissan. Our experience was excellent. Our first contact with Woodfield Nissan was through John, their internet shopping specialist. John was easy to work with and gave me direct answers to my questio...ns. We discussed the current customer cash offers. John made me feel comfortable so I made an appointment to visit the showroom. He told me that I should ask for Mario. When I arrived at the showroom, I was greeting by Mario, the manager. Mario was aware of my conversation with John, including the pricing. Mario introduced me to Ray, the salesman. The car I had discussed with John was already pulled up by the showroom so I could see it. I asked about a different color interior, which they had in stock, and they brought that new car over for me to see. Ray provided me with the pricing details. I made a second appointment to come back to buy the car. When I arrived, they had the car ready to go. I went to their finance manager to purchase the car. He answered my questions and the process was smooth. After we finished the paperwork, Ray explained the various controls in the car. In my opinion, everyone was professional and helpful. If a friend needs a Nissan, I will happily take them to this dealership. Show more
5 rate
DealerRater
dean 29 Oct 2020
after looking around for a car for a few months now and contacting the Woodfield Nissan store they located the car i wanted and got me a great deal was very happy with my purchase Daniel kotlowski was alot of help thanks you sir!
5 rate
Cars.com
erika 17 Oct 2020
Very easy car buying process! No complaints! Loving my new car and so easy to do my research! Woodfield Nissan was great to work with very simple and easy!
5 rate
Cars.com
Altima Owner 17 Oct 2020
Rebecca helped me purchase a used Altima. It was an incredible value and the transaction was very fast. I will be back to use their service department.
5 rate
DealerRater
Lydia C 17 Oct 2020
Awesome time shopping with Rebecca at Woodfield Nissan. Their lot is very organized and they have a gret selection. Coffee was good too. Everything was clean and I felt very comfortable.
5 rate
DealerRater
ERIKASEUBERT700 17 Oct 2020
We could not be happier with our purchase and the service at Woodfield Nissan. We worked with Erika and she was great. She answered our questions whether we contacted her via phone, email or in person. Great local service, which is how we try to shop...Locally! We will continue to buy from Woodfield... Nissan, this is our third purchase with them. Show more
5 rate
DealerRater
simons20204499 17 Oct 2020
We could not be happier with our purchase and the service at Woodfield Nissan. We worked with Erika and she was great. She answered our questions whether we contacted her via phone, email or in person. Great local service, which is how we try to shop...Locally! We will continue to buy from Woodfield... Nissan, this is our third purchase with them. Show more
5 rate
DealerRater
ericseubert2020 17 Oct 2020
We could not be happier with our purchase and the service at Woodfield Nissan. We worked with Erika and she was great. She answered our questions whether we contacted her via phone, email or in person. Great local service, which is how we try to shop...Locally! We will continue to buy from Woodfield... Nissan, this is our third purchase with them. Show more
5 rate
DealerRater
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