How Are We Doing?

We have built this dealership over the years to provide you with the very best in customer service. We have always sought to improve our processes and our staff to give you better and better customer service every year. Sometimes we do not know how we should improve, and we have found that in those times our customers have proven instrumental. We need to hear your feedback, and we need to know how your most recent visit with us went.

By giving us fair and detailed feedback you can ensure that Woodfield Nissan will be the best dealership that it can be moving forward into the future.

Customer Lobby
256 Reviews
4.9 out of 5 stars
5 star
237
4 star
19
3 star
0
2 star
0
1 star
0
Sort by: Latest review first / Highest rating first
Dianna 14 Jul 2015
The employees' and service are very good I have no complaint about that but we had a 27 point inspection done along with an oil change, a couple days later my husband was under the hood and noticed the air filter was never changed and should have been since it was totally black. I believe that shoul...d have been part of the inspection. But aside from that the service was wonderful. Show more
4 rate
DealerRater
William Elke 14 Jul 2015
My wife and I have purchased five cars; Altimas, Sentra, and Muranos from Woodfield Nissan over the last several years. Every experience in dealing with the sales to the service department has been very professional.
5 rate
Cars.com
Keeck 11 Jul 2015
Went in for recall & oil change & of course they found more to do. Had to come back cause they didn't reset message center so that was annoying
4 rate
DealerRater
GABRIEL HANC 11 Jul 2015
Great sales people, great service.Bought three cars from Woodfield Nissan.
5 rate
Cars.com
rcgoetz 10 Jul 2015
Both the sales staff, manager and service have gone out of their way to accommodate a very good deal and to provide solid, trustworthy service. The free oil changes were a bonus, and Woodfield staff stand by their word. Thank you.
5 rate
DealerRater
Darryl Joiner 08 Jul 2015
Great service, clean and comfortable facilities. Service technician was pleasant and very knowledgeable. He made me feel more than a customer, but someone special. Great customer service
5 rate
Cars.com
Maribel Velazquez 01 Jul 2015
Going to the location was such a peaceful experience. The car salesman made us feel like we got the great car. He was friendly and treated us like one of his own. Thank you and keep up the great work.
5 rate
Cars.com
Alicia 30 Jun 2015
I continue to return to Woodfield Nissan as the customer service is ALWAYS top notch. The team at Woodfield Nissan takes the time to help me make the best decision for me and my family. I always leave feeling informed and appreciate dealing with people who are trustworthy and helpful.
5 rate
Cars.com
2014 Pathfinder owner 29 Jun 2015
Service was pleasant, nothing negative to report. This survey is more annoying than any experience I have had. Since I have to take time out of my day to make sure I have 50 characters before I can return to work
5 rate
Cars.com
Beverly Steinkamp 29 Jun 2015
I went in for get a oil change on my 2011 Quest and ended up buying a new 2015 Quest. I have been dealing with Schaumburg Nissan for many years and have never been disappointed with their service.
5 rate
Cars.com
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