Customer Testimonials Nissan Hoffman Estates IL

sunny13 09 Aug 2016

Came in to upgrade my car in April and when i first pulled in the parking lot Ali was the first one to greet me and my sister,It was my first trade in and still paying monthly payments on my car,so I had no idea what to expect but Ali was very helpful,he took the time to explain to me about the proc...ess in order to trade he worked with me every step of he way,and I could not be more happy,my sister was also surprised and enjoyed his company because she has also purchased a nissan but from a different dealership and did not get the same treatment so she no longer goes their for maintenance for her car she goes to woodfield nissan. since trading in my car for a nsisan rogue I have been mentioning to my family and friends to go to woodfield Nissan and see Ali if they ever plan to buy or trade. Than you so much for your help,Im a happy owner on my Nissan Rogue Show more

5 rate

CARLYK75 19 Jul 2016

The GM is really understanding and helpful. I had a problem with a car i bought that has since been in a car accident and totaled, and the GM really helped me understand the process and is willing to help me find a new car. It's good to know that not everyone is out to get you when you are at a very... vulnerable place in life. I would definitely recommend this dealership. Show more

5 rate

Frank Strino 04 Jun 2016

This was one of the best used car purchase experiences that I have had in a long time. The customer interaction and service was top notch. Don't hesitate to check this dealership out.

5 rate

Mistey 30 May 2016

Salesman Jim was very kind and was very patient with my husband and me. As two seniors we were unfamiliar with all of the options on the car. Jim took his time and answered all of our questions. The price was easy to negotiate . We felt he was very honest.

5 rate

J0326 26 Mar 2016

Ray is very socialable and tries to help as much as he can. I visited twice prior to purchasing a car and did great with car option presentation, financial option presentation, and after purchase advices. I will be recommending Ray to many friends. Ray would be great as a manager!

5 rate

Danica 21 Mar 2016

From start to finish, this was a great experience. I found a car I wanted online, and inquired. The very next morning, I received a personal call back with information about the car. I drove to the dealership, where I was promptly attended. The salesman was already expecting me, and knew which car I... wanted. One thing I especially appreciated was having the immediate opportunity to view and drive the vehicle, before I even began the paperwork process. Then, my trade-in was efficiently appraised while I sipped coffee and filled out a few documents. Less than an hour later, I was given a no-nonsense breakdown of my financing and payment options. When I did go into the finance room, the numbers I had been given were the same. This is where most dealerships change the terms and amounts on you, so I was very pleased that there were no unpleasant surprises. I got a very good deal for my trade-in, and a great interest rate. Shortly thereafter I drove away in my spotless pre-owned Toyota Prius 2010, and I couldn't be happier. Each step of the process was clearly communicated to me throughout, and there was a consistent and friendly attention to my needs and requests. All in all, a great dealership. I highly recommend it! Show more

5 rate

dj 19 Mar 2016

For a whole week i when to different dealer to test drive different models and car makes but once i when to Wood field Nissan i was treated as person not as business, i was asked my needs not how much money i was putting down and more important the courtesy and honestly of the sale person confirmed... i was at the right place. The whole process only last 2 hrs and before sundown i was happy driving the car i want it . Nissan Rouge rock . Show more

5 rate

Hcollins84 16 Mar 2016

I have been leasing for the last 8 years. Woodfield Nissan has excellent customer service and I love my brand new 2016 rouge. I honestly can't say enough positive things about this dealership. I even have had work done on my old rouge and the service manager, Wendy, was super friendly. This dealersh...ip deserves 5 stars. Show more

5 rate

KO1988 09 Mar 2016

This was my second time buying a Nissan car. I first cam in back on 2010 to buy a Nissan Sentra. This time I came to trade in a car and really wanted a Pathfinder. Well we got a Panthfinder it was above our price range but Ali Sahebi work something out for us to get us to the price where we needed t...o be to be able to get Our pathfinder. He knew exactly what he was doing and was very friendly. Answer all our questions and made sure that we where happy. Overall GREAT EXPERIENCE!! Definitely will be sending in a few of my friends. GREAT JOB ALI!!!!!! Show more

5 rate

JeffPalac 09 Feb 2016

They were receptive to my needs and worked with me to get down to a price that I could afford on a new Nissan Leaf.

5 rate

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