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Over the years, Woodfield Nissan has worked tirelessly to provide the very best in customer service to customers at our Nissan auto dealership near you. We have always sought to improve our processes and our staff at our Nissan auto dealership’s sales center, as well as at our Nissan service center. In order to give you better and better customer service every year, though, we need your feedback. Sometimes we do not know how we should improve, and we have found that in those times our customers have proven instrumental. We need to hear your feedback, and we need to know how your most recent visit to our Nissan auto dealership went.

By giving us fair and detailed feedback you can ensure that Woodfield Nissan will be the best Nissan auto dealership that it can be moving forward into the future.

Customer Lobby
390 Reviews
4.9 out of 5 stars
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390
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27
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WandaIL 28 Apr 2014
On Monday, I bought my very first new car. I had an idea of what I wanted coming into the dealership. I was greeted by Jorge. I was very fortunate to have Jorge, who listened to what I was looking for. Jorge took the time to show me different cars. No push, no rush, and I was happy to see what my op...tions were. Once I told Jorge I wanted the Versa, the paperwork process flowed nicely, no surprises. Juan did a very pleasant job of running me through, explaining additional options, and answering questions with the formal “sign my life away” paperwork. Jorge made sure the Versa was clean, filled with gas, and made sure I understood the basics of the electronic systems of the Versa. Jorge even took pictures of me, in my new car. It was a good day. I love my Versa, and plan to have it for years to come. In all, the process of buying the Versa had no stress. Jorge and the staff were very professional, attentive, and helpful. The next time that I decide to buy another car or anyone that I know that wants to buy a new car I will defiantly come back myself and refer them to Jorge and Juan. Show more
5 rate
Cars.com
joanc 02 Apr 2014
In every category, a true delight. After buying my Nissan Rogue, I have returned to Woodfield Nissan for my regular oil changes and minor check-ups. I have yet to pay for anything, and all of my car washes have been complimentary. After suffering a minor scratch on the side of my Rogue, Wendy, the b...ody shop manager, graciously offered to buff it out and touch up the paint----free of charge! Can't get much better than that kind of customer service. Thank you Woodfield Nissan, and I will recommend you to anyone in the market for an excellent, quality automobile. Show more
5 rate
Cars.com
Pietro trombetta 26 Mar 2014
Great place to buy a car. , i was treated great. They took time to find the car i wanted. Salesmen were very professional and really tryed to accomodate all my requests , even after buyng the car. I bougth a murano they followed up and called me to make sure i was happy with my purchase. , everyone ...at dealership was nice and friendly. Including the new car manager Was great experience to do business with them , i am planning to buy all my cars from them , thanks guys Show more
5 rate
Cars.com
Medium Man 10 Mar 2014
Easiest car buying experience yet. My first Nissan, great team, enthusiastic. Knows their products. Definitely will be back for sure. Looking forward to my first service experience. Ed
5 rate
Cars.com
by Bandlplusthree 24 Feb 2014
We had a terrific experience at Woodfield Nissan. Theseguys took the time to understand our needs and matched us up with a great vehicle at a great price. From start to finish it was enjoyable. We bought a car for our daughter and they took time to point our safety features that we would want. Made ...sure the car we bought they felt confident enough that they would let their own daughter drive it, love that!! We will use this team again in the future . Show more
5 rate
DealerRater
LauraA 21 Feb 2014
What a great experience at Woodfield Nissan! We were buying a car for our college age daughter. The sales people took the time to really evaluate our needs, even pointed out safety features that as a parent we appreciated. Matched us up, great price, didn't take hours and hours! John Haddon was our ...sales person, dan Platter is the manager and John Meredith took care of our extended warranty ? We will buy from there again Show more
5 rate
Cars.com
J & K 15 Feb 2014
Our experience at Woodfield Nissan couldn’t be better. It all started when we were approached by Steve Lee, an exceptional salesman. Because of his expertise and exceptional skills at customer service we were very comfortable buying our car here. Steve followed up with us, answered all of our ques...tions and walked us through the whole deal. Car salesmen were never my favorite people, but Steve has changed this way of thought. Thank you Steve and thank you Woodfield Nissan for a pleasant car buying experience! Show more
5 rate
Cars.com
JDiaz 14 Feb 2014
I love my new altima so much. It is great car, and the place Woodfield Nissan has good sales guys and good services. i tell my family to buy here. Thank you, Julio.
5 rate
Cars.com
Concerned Mom 04 Feb 2014
Shopping for my daughter's first car, Ali Sahebi was the only salesman out of the 5 dealerships we visited, that slowed down and listened to what was important to us. He helped us choose the perfect car for my daughter and we were able to get a deal that we were happy with. He took the time to intro...duce us to the manager and the service team. Thanks again Ali! We will be happy to go back to Woodfield Nissan for our next vehicle. Show more
5 rate
Cars.com
Rob on Top 27 Dec 2013
My son was looking for his first car. We found a nice 2009 Altima online at a great price, so we called and went in to look at it. Took a nice test drive, our salesman was not pushy (as I kinda expected them to be), and we made a very quick deal. My son liked the car, and with me cosigning for him, ...I felt very comfortable with the whole process. They gave my son a couple finance options, and since he couldn't finance the car himself, the finance guy John Meredith (seriously great guy) explained to me my options and obligations as a cosigner to my son. Took the car home, it was great. HOWEVER...on the way home, my son noticed the driver's side mirror was loose. Turns out the mirror housing was cracked and was not properly mounted to the car. I called the used car manager, explained the situation, and it seemed like they wouldn't do anything, which was initially disappointing. But I got a call a day later, asking to bring the car in. The manager looked at it, then told me he spoke with his porters who admitted to breaking it in the car wash without notifying a manager. They took complete ownership of the situation and ordered me a new mirror. Great experience overall. I will be visiting Woodfield Nissan when I need to replace my Honda. If all goes well, it will be my first Nissan purchase. Show more
5 rate
Cars.com
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