Customer Testimonials Nissan Hoffman Estates IL

How Are We Doing?

We have built this dealership over the years to provide you with the very best in customer service. We have always sought to improve our processes and our staff to give you better and better customer service every year. Sometimes we do not know how we should improve, and we have found that in those times our customers have proven instrumental. We need to hear your feedback, and we need to know how your most recent visit with us went.

By giving us fair and detailed feedback you can ensure that Woodfield Nissan will be the best dealership that it can be moving forward into the future.

jcdominguez 25 Sep 2015

Professional, very helpful, made the experience a pleasure Fernando was professional, knew the vehicle I was looking for and helped me a lot. Finance department also very helpful. Will certainly recommend this dealership, My entire family goes there due to their excellence.

5 rate

diva-ageless80 23 Sep 2015

We're Nissan driven for over 25 years. At Woodfield Nissan Ali Sahebi, Sales professional was a joy to work with. Caring, understanding and listens.

5 rate

Green 16 Sep 2015

Great customer service, offered to make a future appointment to have additional service performed so that I wouldn't be waiting for a long period of time.

5 rate

Gundy 10 Sep 2015

Thanks to Jose in service my car was finished in a timely fashion. Car was washed and completed in less than an hour. Nice job.

5 rate

jsabonis 22 Aug 2015

Bekim was professional, knew the vehicle I was looking for and helped me a lot. Finance department also very helpful. Will certainly recommend this dealership

5 rate

dean 29 Oct 2020

after looking around for a car for a few months now and contacting the Woodfield Nissan store they located the car i wanted and got me a great deal was very happy with my purchase Daniel kotlowski was alot of help thanks you sir!

5 rate

Lbogie 12 Aug 2015

I was in the area yesterday and thought it was worth stopping by for a needed oil change. There was no wait. Chris was very helpful & couteous, estimating it would take approx. 45 minutes to inspect the car & do the work., but he was wrong. It only took 30 minutes and I couldn't finish up some work ...I was trying to get done in the waiting area. Not complaining, of course. He encouraged me to have some bottled water and had my car washed. Very impressive job with excellent service. Show more

5 rate

Thankful 10 Aug 2015

My Insurance company and their towing company were a joke--after 5 calls between both still no service!!!! One call JUST ONE CALL to Woodfield Nissan and a short conversation with Jose Rodriguez, he had assistance at my location, my vehicle (jump started) and I was able to drive to Woodfield Nissa...n for repairs. I spent over an hour trying to get assistance from my so called friend in need insurance company and nothing!?! This is the third vehicle I've purchased from Woodfield Nissan and the biggest reason has always been their Service Department---ALWAYS THEIR when I've needed them!!! You deal with the Sales Personnel for a short time frame BUT the Service Department is where it all matters over the long run, it's what you remember over the years. Show more

5 rate

Tina 09 Aug 2015

Thank you to Latch and Larry at the dealership for making our experience memorable. Employees were all very friendly, and went above and beyond to assure we were satisfied with our purchase. Will definitely recommend to family and friends.

5 rate

Height 07 Aug 2015

Made appointment with Mike in service department for the recall check. When I got there Mike was waiting for me. He was with another customer so he had Jose start my paperwork. I did not have to wait at all. I had my Nissan Murano back by 1 Pm. They replaced the recall part, did my first oil change,... and did a VIP car wash. I was very pleased with the service I received and Mike was wonderful. Show more

5 rate