Customer Testimonials Nissan Hoffman Estates IL

Melissa p 01 Sep 2018

It was a pleasure working with Lori. Her professionalism and prompt responses were greatly appreciated. She answered my questions and was very helpful. She made the buy experience at Woodfield a true pleasure with no hassles and very smooth. I am a extremely satisfied customer. When I got to Nissan ...dealership every person we worked with was helpful and friendly. Thank you, Melissa P Show more

5 rate

C.R.E.A.M. Get the $ 29 Aug 2018

I am very rigid in my approach to car shopping. I test drive, identify the vehicle I want, email every dealer in a 4 hour radius requesting a quote, keep a spreadsheet of every quote I've been offered, and spend a month encouraging all these salespeople to undercut each other. On the last day of the... month I buy from the person offering the lowest price. This system places me in an adversarial relationship with every salesperson. It's stressful for them and for me, but the result is I get cars for thousands less than the initial asking price. Lori Smith was patient and kind with me as I moved through this process. She wasn't, in the end, able to go low enough to win my business, but she came close (she was in the final three). And her engagement with me was always warm and authentic. I'll always buy from the dealer offering me the lowest quote, even if they are a total jerk. But if Lori tied with someone and they were the same distance from my house i'd gove her the sale ten times out of ten. Show more

5 rate

C.R.E.A.M. Get the $ 29 Aug 2018

I am very rigid in my approach to car shopping. I test drive, identify the vehicle I want, email every dealer in a 4 hour radius requesting a quote, keep a spreadsheet of every quote I’ve been offered, and spend a month encouraging all these salespeople to undercut each other. On the last day of t...he month I buy from the person offering the lowest price. This system places me in an adversarial relationship with every salesperson. It’s stressful for them and for me, but the result is I get cars for thousands less than the initial asking price. Lori Smith was patient and kind with me as I moved through this process. She wasn’t, in the end, able to go low enough to win my business, but she came close (she was in the final three). And her engagement with me was always warm and authentic. I’ll always buy from the dealer offering me the lowest quote, even if they are a total jerk. But if Lori tied with someone and they were the same distance from my house i’d gove her the sale ten times out of ten. Show more

5 rate

kathi5494 16 Jul 2018

Woodfield Nissan was the BEST car buying experience ever! In and out within 2 hours. Our salesman new the car inside and out. The financing and managers were SO friendly and helpful! I will definitely go back and purchase a car from there again and I would send anyone there with full confidence ...that they will get the best service! Thank you again!! Kathi Meinzer Show more

5 rate

kathi5494 16 Jul 2018

Woodfield Nissan was the BEST car buying experience ever! In and out within 2 hours. Our salesman new the car inside and out. The financing and managers were SO friendly and helpful! I will definitely go back and purchase a car from there again and I would send anyone there with full confidence ...that they will get the best service! Thank you again!! Kathi Meinzer Show more

5 rate

Michelle Hess 03 Jul 2018

Been shopping for cars here since 1993,also the whole family owns nissans,great cars,great service,will always be shopping for nissans,even got my kids hooked, just bought my daughter her first new car 2016 Altima,she is ? happy

5 rate

nissan1 17 Jun 2018

Lori Smith went above and beyond to solve my issue. She is a winner. Both Lorie and Mike in Service are what will keep me coming back. Paul NEVER came through with his work or promise. Made me feel not worth their time. Funny, since I have purchased 5 cars from you.

4 rate

DonnaG777 27 May 2018

I love the service department at this dealership. I bought my first Nissan 4 years ago and have been taking my car to Woodfield Nissan for my service ever since. Every employee I have dealt with has been knowledgeable and courteous. Appointments are always on time and my service is completed quick...ly. Jose Rodriguez has always been extremely professional and courteous. I am unfamiliar with the workings of my vehicle and Jose has answered all of my questions thoroughly and with patience. Show more

5 rate

alneris 23 May 2018

This is our third vehicle from Woodfield Nissan and each experience had been nothing short of great. Dan and his crew have always treated us with courtesy and respect. And the prices on the vehicles have been competitive with other car dealers in the area. Would definitely recommend them to anyone l...ooking for a car. Show more

5 rate

Cruzo107 13 Apr 2018

Adolfo was very nice and he helped me get a car, he was also very nice and funny, after he helped me find the car I liked we talked for a little and I left.

5 rate

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