Customer Testimonials Nissan Hoffman Estates IL

How Are We Doing?

We have built this dealership over the years to provide you with the very best in customer service. We have always sought to improve our processes and our staff to give you better and better customer service every year. Sometimes we do not know how we should improve, and we have found that in those times our customers have proven instrumental. We need to hear your feedback, and we need to know how your most recent visit with us went.

By giving us fair and detailed feedback you can ensure that Woodfield Nissan will be the best dealership that it can be moving forward into the future.

apd1034 26 Jan 2016

It was time for a new car, used but new to me ;) and after much research a Scion TC became my clear choice. I visited numerous dealerships and Woodfield Nissan was unlike the rest. Danny Lozano was my salesman and he clearly knew a lot about cars and market value. He was extremely knowledgeable and ...explained any questions or concerns I had. I would highly recommend Danny at Woodfield Nissan. Show more

5 rate

Uturn Again 06 Oct 2015

We had made a decision in 2014 to buy a new car and ended up totally upside down and a $530 payment. We approached Woodfield Nissan (whom we've done business with in the past) and told them our situation. They were able to drastically discount a small vehicle and roll the negative equity into it ...with 0% interest getting our payment down to $396. I know you can't borrow your way out of debt but John Hadden was able to get a deal that will allow us to get to work on getting debt free. This is the second purchase with John and both times were a pleasure. We have also been very pleased with the service department. They go above and beyond. When a hose worked lose after a service, a mechanic offered to stop by on his way home to correct the problem. While I don't expect this, it helped make us a life long customer. Thank You. Show more

5 rate

Minerva 04 Oct 2015

I was told a price over the phone and when I went in person it was still the same price. The sales man Latch and his manager Vito were easy to work with and they looked for extra savings to make it happened.

5 rate

Chris 29 Sep 2015

Was treated. Professionally and courtesiously. Went in a Sat. And had all fluids changed and tires rotated was out in about an hour and it was washed. Very nice service dept. Sales is a different animal.

5 rate

Joe Daniels 27 Sep 2015

My Sales person Ray was fantastic very personable and down to earth, a refreshing change from your typical car salesman. I called Ray concerning a 2010 Mercedes E350 with a great price. When I arrived at the dealership Ray had the car out front and ready to go. Unfortunately after ironing out my ...trade in value the price of the extended warranty $3000.00, it made more sense for me to get a certified Mercedes. Ray did not give up!! he called the next day and offered to lower the price of the car even more!!! If you are in the market for a Nissan, head out to Woodfield Nissan and be sure to ask for Ray! Show more

5 rate

jcdominguez 25 Sep 2015

Professional, very helpful, made the experience a pleasure Fernando was professional, knew the vehicle I was looking for and helped me a lot. Finance department also very helpful. Will certainly recommend this dealership, My entire family goes there due to their excellence.

5 rate

Nissandriver223 24 Sep 2015

Jose was my service advisor and he was wonderful. I've never had a better experience with any other Nissan before. I appreciate the time he gave to me and the way he was patient with me. I cant wait for further appointments with Jose. Thank You

5 rate

diva-ageless80 23 Sep 2015

We're Nissan driven for over 25 years. At Woodfield Nissan Ali Sahebi, Sales professional was a joy to work with. Caring, understanding and listens.

5 rate

Stephanie 23 Sep 2015

Purchased a new Nissan Juke at Woodfield Nissan. Love the car! Unfortunately, found a dent on the car after the fact. The dealership immediately scheduled the repair and the result was terrific. Thank you Mark Wenc (Sales Mgr.) and team for a great car buying and customer service experience.

5 rate

Green 16 Sep 2015

Great customer service, offered to make a future appointment to have additional service performed so that I wouldn't be waiting for a long period of time.

5 rate