Customer Testimonials Nissan Hoffman Estates IL

How Are We Doing?

We have built this dealership over the years to provide you with the very best in customer service. We have always sought to improve our processes and our staff to give you better and better customer service every year. Sometimes we do not know how we should improve, and we have found that in those times our customers have proven instrumental. We need to hear your feedback, and we need to know how your most recent visit with us went.

By giving us fair and detailed feedback you can ensure that Woodfield Nissan will be the best dealership that it can be moving forward into the future.

Andrea F., La Grange, IL 04 May 2015

Always have a good experience when servicing my car here! No complaints at all! They were fast, efficient and friendly!Thanks!

4 rate

Darryl Joiner 20 Apr 2015

Not in the market for purchasing a new car, but received an email offering to buy back the one I had and move up to a new one. Skeptical at first, but went anyway. Must say they came through with a great deal and I drove off in a new vehicle.

4 rate

KAUSHIK 20 Apr 2015

GOOD SERVICE, GOOD SERVICE,GOOD SERVICE,GOOD SERVICE,GOOD SERVICE,GOOD SERVICE,GOOD SERVICE,GOOD SERVICE,GOOD SERVICE,GOOD SERVICE

4 rate

Jade G., IL, IL 17 Mar 2015

I bought my 2014 Nissan Rogue here with the salesman Latch. He is a very friendly and accommodating salesman. We worked out a great price for my '14 Rogue S with 3rd row seating. The sales experience is 4 stars. The financing department would be 1 star.I was added a $6k warranty that I did n...ot need. It took about 2 months for the $6k to get refunded by the bank but it was a lot of phone calls to the loan officer and the Nissan warranty number. Just beware of financing and be sure to read each document twice and look closely at the itemized invoice!!!!A few months ago someone dinged my passenger side door really bad to the metal base. I brought it in to Woodfield Nissan's body shop to see what they can do to fix it. Wendy was really nice and took care of it. The buffing and sealing was complimentary. It looks as good as if it never happened!5 stars for Wendy at the bodyshop!Yesterday I went for my first of 6 complimentary oil changes. It was supposed to be express but they were a bit full. So it took about a little over an hour.4 stars for the oil change! Overall, I really give them 4 stars. They have friendly staff and I like their interior (the waiting areas are huge).I live within walking distance from Mid City Nissan and I would choose driving 45 min to Woodfield Nissan for all my vehicle needs.If you are buying a car look for Latch and tell him Jade sent you ;) Show more

4 rate

Amir 05 Feb 2015

Good job done by the service people. Waiting area needs to be improved.

4 rate

Mr B 06 Jan 2014

I searched their site for a used Maxima and found one of interest. I was contacted promptly by Howard and Chris in the internet division and made the time for a test drive. When I arrived, the car was finally located and when looking at it I found fresh damage on the left front. It was apparently da...maged during snow removal in the lot. Wish someone would have told me before if came to the dealer. Show more

4 rate

ninos yaro 07 Mar 2013

I recently took my 2004 nissan maxim in for a timeing chain replacement and was very pleased with the price and work done on my car. The service advisor Russ. Was very polite and kept me informed with the process of the repair. Would highly recommend woodfielsnissan service thank you. Customerninos ...yaro Show more

4 rate

Motley 13 Dec 2012

Bought a brand new Pathfinder. I searched deals online and signed up for car buying services, but Woodfield Nissan's price beat them all. Buying process was slow. They didn't want to accept my check for the full amount, because they couldn't get credit history on me. Well, I have security freeze to ...prevent identity theft, so of course, they couldn't see my credit history. They wanted me to go get a casher's check. Yeah, right. They finally agreed to charge some on my credit card and take rest in check. Worked out better for me, since I get 1% cash back on credit card purchases. Show more

4 rate

used car buyer 05 Aug 2012

very quick buying process. very satisfied salesman very friendly and helpful. would buy there again

4 rate