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We have built this dealership over the years to provide you with the very best in customer service. We have always sought to improve our processes and our staff to give you better and better customer service every year. Sometimes we do not know how we should improve, and we have found that in those times our customers have proven instrumental. We need to hear your feedback, and we need to know how your most recent visit with us went.

By giving us fair and detailed feedback you can ensure that Woodfield Nissan will be the best dealership that it can be moving forward into the future.

Customer Lobby
19 Reviews
4.9 out of 5 stars
Showing 4-star reviews / Show all reviews
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kcozz21 23 Oct 2019
It's been some time since I have been looking at new cars. I have been too busy recently. This dealership was easily accessible and had a nice selection.
4 rate
Cars.com
nissan1 17 Jun 2018
Lori Smith went above and beyond to solve my issue. She is a winner. Both Lorie and Mike in Service are what will keep me coming back. Paul NEVER came through with his work or promise. Made me feel not worth their time. Funny, since I have purchased 5 cars from you.
4 rate
DealerRater
EricC 31 May 2016
Juan Carlos was very nice and patient with me. He really helped me be confident in my purchase. Thank you.
4 rate
Cars.com
Rhema 16 Sep 2015
Well I bought my car at this dealership everything usually is awesome. Employes are very friendly. This time arouns Jose helped me and let me tell you that's my man at this dealership.. If it's not Jose it's Mark! Both of these gentleman are super nice and helpful. My previous visit I delt with Jess...ica and it was an horrible experience she was do rude and just had a negative vibe. Also when I went in there recently I was notified she took my email out of the system so I couldn't do surveys/reviews!! I was so irritated by her.. But glad I came back and delt with Jose!! Show more
4 rate
DealerRater
Karen G 15 Sep 2015
The purchase went smoothly. Everyone was friendly and personable. Love my car.
4 rate
Cars.com
phil312 29 Jul 2015
Pacer was excellent. Very friendly and efficient with the sales process. He explained everything in a timely and concise manner. Unlike other automotive dealerships, I didn't feel like a number and he put me in the perfect truck for me. I would recommend Taylor's to anyone considering a vehicle purc...hase. Show more
4 rate
DealerRater
Dianna 14 Jul 2015
The employees' and service are very good I have no complaint about that but we had a 27 point inspection done along with an oil change, a couple days later my husband was under the hood and noticed the air filter was never changed and should have been since it was totally black. I believe that shoul...d have been part of the inspection. But aside from that the service was wonderful. Show more
4 rate
DealerRater
Keeck 11 Jul 2015
Went in for recall & oil change & of course they found more to do. Had to come back cause they didn't reset message center so that was annoying
4 rate
DealerRater
dahlia92 16 Jun 2015
I went in to Nissan after having a horrible experience at Schoumburg Kia the day before. They understood my frustrations, that I am 22, with student loan debt up to my ears, and was in desperate need of a reliable car. My credit is not the greatest, so my dad was planning on cosigning for the car to... bring my payments down. The problem is that my dad is a firefighter, and was on duty at the time that my stepmother and I went to the dealership. When it came time to sign the papers, they put us in a car, and drove us to the fire station so my dad could sign the papers. After pressuring the sales person about my budget, he came back with approval for a brand new 2014 Nissan Sentra. He was even more shocked that all I was asking for was working windows, heat, and an AUX jack. That definitely made his job easier when it came to deciding on a trim. After a test drive, we signed the papers and I left in my new car. I guess the only problem I had was with the finance department. It had been a month since my purchase date, and I had not received anything about needing to make a payment. After calling the dealership multiple times, my dad found out that they never even sent in my finance paperwork. And then proceeded to tell me that I had until the 9th (1 week after the phone call) before my payment was considered late, when they didn't even process the paperwork yet. How could they consider my payment late when my paperwork wasn't even processed, and therefore, according to the computers, I didn't owe them anything. The people we dealt from the finance department were a piece of work. But all is now well, and I couldn't be happier with my new car. Definitely going to give Nissan another try when this lease is up. Show more
4 rate
DealerRater
carlos 16 Jun 2015
I went to get service on my 09 maxima, while waiting i was asked if i needed any help. He told me about the offers i could get which i got on my 2015 altima. They did everything they could to make sure we were happy with our purchase. At Woodfield nissan they're very helpful.
4 rate
Cars.com
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